Privacy Policy

Effective Date: March 23, 2026

Thise ePrivacy Policy explains how BeePOP.ai (doing business as “BeePOP”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you visit https://beepop.ai (the “Site”) or use our related applications, APIs, and services (collectively, the “Services”).

If you do not agree with this Privacy Policy, please do not use the Services.

1. Scope and definitions

  1. “Personal information” (or “personal data”) means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked (directly or indirectly) with an individual.

  2. This Privacy Policy applies to personal information we process when you:

    • visit our Site;

    • create an account;

    • use our AI image generation/editing features;

    • purchase a subscription or otherwise pay for the Services; or

    • communicate with us.

2. Information we collect

We collect information from you, from your devices, and from third parties.

2.1 Information you provide

We may collect:

  1. Account and profile information (e.g., name, email address, company name, password or authentication token).

  2. Payment-related information (e.g., billing address and payment status). Note: payment card details are typically processed by our payment processor and are not stored by us.

  3. Customer support and communications (e.g., messages you send, attachments, and metadata).

  4. Content you submit to the Services (together, “User Content”), including:

    • “Input”: prompts, images, text, and brand assets you upload or provide.

    • “Output”: images or other content generated based on your Input.

2.2 Information collected automatically

We may automatically collect:

  1. Device and usage information (e.g., IP address, device identifiers, browser type, operating system, referring URLs, pages viewed, actions taken, timestamps).

  2. Log data and diagnostics (e.g., error reports, performance data).

  3. Cookies and similar technologies (see Section 6).

2.3 Information from third parties

We may receive information from:

  1. Payment processors (e.g., confirmation of payment, subscription status, chargebacks).

  2. Service providers that help us operate the Services (e.g., hosting, analytics, security).

  3. If you sign in via a third-party identity provider, information associated with that login (subject to your settings with that provider).

3. How we use information

We use personal information to:

  1. Provide, operate, maintain, and improve the Services.

  2. Create and manage accounts, authenticate users, and provide customer support.

  3. Process payments, subscriptions, and prevent fraud.

  4. Personalize features and understand how users interact with the Services.

  5. Monitor, secure, debug, and protect the Services (including abuse detection and prevention).

  6. Communicate with you about the Services, including product updates, security notices, and administrative messages.

  7. Comply with legal obligations and enforce our Terms of Service.

4. How we share information

We may share personal information as follows:

4.1 Service providers

We share information with vendors and service providers who process it on our behalf (e.g., cloud hosting, analytics, payment processing, customer support tools, security providers). They are authorized to use personal information only as necessary to provide services to us.

4.2 Legal and safety

We may disclose information if we believe disclosure is necessary to:

  1. comply with applicable law, regulation, legal process, or governmental request;

  2. protect the rights, property, or safety of BeePOP, our users, or the public;

  3. enforce our agreements, policies, and Terms of Service; or

  4. detect, prevent, or address fraud, security, or technical issues.

4.3 Business transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, personal information may be transferred as part of that transaction.

4.4 With your direction

We may share information with third parties when you instruct us to do so.

5. AI processing, User Content, and model providers

  1. To provide AI features, we may process your Input and Output.

  2. Your Input may contain personal information (for example, images of individuals or customer data). You are responsible for ensuring you have appropriate rights and permissions to upload and process such data.

  3. We may use third-party infrastructure or AI model providers to process requests. This can involve sending your Input (and related metadata) to those providers to generate Output.

  4. We do not use your User Content to train our own models unless we clearly disclose it to you and/or obtain consent where required.

6. Cookies and similar technologies

We may use cookies, pixels, local storage, and similar technologies to:

  1. keep you signed in and maintain sessions;

  2. remember preferences;

  3. measure performance and usage;

  4. detect abuse and improve security.

You can control cookies through your browser settings. If you disable cookies, some features may not work.

7. Data retention

We retain personal information for as long as reasonably necessary to:

  1. provide the Services;

  2. comply with legal obligations;

  3. resolve disputes; and

  4. enforce our agreements.

Retention periods vary depending on the type of data and our legal and operational needs.

8. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

9. International data transfers

We may process and store personal information in countries other than your own. Those countries may have data protection laws that differ from your jurisdiction.

Where required, we use appropriate safeguards for cross-border transfers.

10. Your rights and choices

Depending on your location, you may have rights such as:

  1. Access: request access to personal information we hold about you.

  2. Correction: request correction of inaccurate personal information.

  3. Deletion: request deletion of your personal information.

  4. Portability: request a copy of your personal information.

  5. Objection/Restriction: object to or request restriction of certain processing.

To exercise these rights, contact us at support@beepop.ai. We may need to verify your identity before fulfilling your request.

11. Children’s privacy

The Services are not directed to children under 13 (or under the age required by your jurisdiction). We do not knowingly collect personal information from children.

12. Third-party links

The Services may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice (for example by posting the updated policy on the Site). The “Effective Date” above indicates when this Privacy Policy became effective.

14. Contact us

For any questions, please contact:

Email: support@beepop.ai

Address: Shenzhen, Guangdong, China

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