Refund Policy

Last updated: July 28, 2026

This Refund Policy explains when Beeintel Inc. ("Beeintel," "we," "us," or "our") may issue a refund for paid BeePOP AI subscriptions, usage credits, or other purchases made through BeePOP AI (the "Services"). Beeintel Inc. has its registered address at 8 The Green STE A, Dover, DE 19901, United States.

This Policy does not limit any refund, cancellation, withdrawal, or other consumer rights that cannot be waived under the law that applies to you.

1. No-refund policy

To the maximum extent permitted by applicable law, all payments for BeePOP AI subscriptions, usage credits, generation allowances, and other digital purchases are final and non-refundable. Beeintel does not offer refunds, credits, prorated refunds, or exchanges for unused time, unused credits, unused generations, change of mind, dissatisfaction with the Services or Output, account closure, or account suspension or termination for a violation of the Terms of Service.

Canceling a subscription stops the next renewal but does not refund the current billing period. Access generally continues until the end of the period already paid for, subject to these Terms and any applicable safety or account restrictions.

2. Legal rights and billing errors

Nothing in this Policy limits a refund, cancellation, withdrawal, or other remedy that Beeintel must provide under mandatory applicable law. If you believe the law where you live gives you a non-waivable refund right, contact us with the details of your purchase so we can review it.

If you believe you were charged twice, charged an incorrect amount, or charged without authorization, contact us promptly and notify your bank or payment provider where appropriate. Beeintel may investigate and correct an obvious billing error or unauthorized transaction when required by law or necessary to correct the error. This process does not create a general refund right.

3. Usage credits and generated content

Usage credits are not cash, are not transferable, and cannot be redeemed for money except where required by law. Credits that have been purchased, consumed, expired, transferred, or used to generate or process Content are non-refundable, except where a refund or other remedy is required by applicable law or needed to correct an obvious billing error.

4. Examples of non-refundable purchases

Except where required by applicable law, we do not issue refunds for:

• a change of mind, including after a free trial or promotional period;
• unused time, credits, or generations remaining after cancellation;
• Content you dislike or an Output that does not meet your expectations, where the Services operated as described;
• temporary outages, latency, model changes, safety filters, generation failures, or differences in Output quality, unless applicable law requires a remedy;
• purchases made through a third party whose refund rules apply to that purchase; or
• an account suspended or terminated for violating the Terms of Service.

5. How to contact us about a legally required refund

If you believe a refund or other remedy is legally required, email support@beepop.ai or use the support channel made available through the Services or the BeePOP website. Include:

• the email address associated with your BeePOP account;
• the purchase date and transaction or invoice identifier;
• the plan or product purchased; and
• a brief explanation of the issue.

Do not send your full payment-card number, security code, password, or other sensitive payment credentials in a support request.

We may ask for information needed to verify the purchase and investigate the request. If a refund is legally required and approved, it is normally returned to the original payment method. Payment providers and banks may take 5–10 business days or longer to post the credit after we submit it.

6. Cancellation and auto-renewal

You can cancel a recurring subscription through the account or billing controls made available in the Services, or by contacting support. Cancel before the next renewal date to avoid the next charge. If you cannot access the cancellation controls, contact support before the renewal date and keep the confirmation of your request.

7. Changes to this Policy

We may update this Refund Policy by posting a revised version with a new "Last updated" date. Changes generally apply to purchases made after the effective date of the revised Policy, unless applicable law requires otherwise.

8. Contact us

For refund questions or requests, email support@beepop.ai. You may also write to:

Beeintel Inc.

8 The Green STE A

Dover, DE 19901

United States